last update 26.07.2024.

Conditions

In consideration for all our clients, if you are running late, please phone ahead, we will try to accommodate as best we can. Please understand we only allocate a specific amount of time for each treatment to be carried out. If you are late, your appointment may have to be shortened so as the next clients treatment is not affected. You will be charged for the amount of time and treatment you reserved when booking your appointment.

We suggest for all permanent make up / aesthetic treatments that you arrive at least 10 minutes before your appointment to allow time to fill in your consultation card and relax prior to your treatment.

Medical information

Some of our treatments may not be suitable or may require some adjusting, should you have a medical condition or ailment. Please inform us at time of booking if any of the following contra-indications apply:

• Allergies

• Skin Conditions

• Pregnancy

• Heart Conditions

• Recent Operations

• Epilepsy

• Scar Tissue

• Diabetes

• Medication

• Any other medical condition

Cancellations

Please give 48 hours notice of cancellation for Permanent Make Up appointments.No show appointments will result with loss of deposit.

If you are unable to keep your appointment for any reason, please contact us 48 hours prior to your appointment time.

Waiting list

If we are unable to accommodate your appointment, we will place you on our priority waiting list and contact you if your requested treatment time becomes available.

Patch testing

Please note that we have to do patch test for new clients 24 hours prior to henna, lash lift, tint or permanent make up.